Privacy Policy

1. Data Controller & Contact Information

Data Controller: The Spring Street Solutions Company
Address: Redondo Beach, CA 90278

If you have any questions about this Privacy Policy or our data practices, you may reach us via the contact form with the subject: Privacy Policy.

2. What Information We Collect

We may collect the following types of information:

Personal Data

Name
Email address
Shipping / billing address
Telephone number
Payment information (or, if we use a third-party payment processor, payment method metadata)
Any other information you voluntarily provide when you register, place an order, contact customer service, sign up for newsletters, or otherwise interact with the Site.

Usage / Automatically Collected Data (“Derivative Data”)

IP address
Browser type
Operating system
Access times
Pages viewed and navigation paths on the Site
Other server log information automatically generated when you use the Site (for example, referring website, time of request, etc.)

Cookies and Tracking Technologies

We may use cookies, tracking pixels, local storage, and similar technologies on the Site. These may collect information about how you use the Site, including but not limited to pages visited, time spent, click behavior, and preferences.
We may also use third-party analytics and tracking services (e.g. analytics providers, marketing tools, advertising networks) which may place cookies or other trackers on your device.

3. How We Use Your Information

We may use the information we collect for one or more of the following purposes:

To provide, operate, and maintain the Site and our services
To process and fulfill your orders, including payment processing, order confirmation, delivery, and related communications
To communicate with you, including responding to your inquiries, providing customer support, and sending order updates
To send you marketing communications, newsletters, promotions, and other information about our products and services (only if you consent, or to the extent permitted by applicable law)
To improve, customize, and optimize our Site, services, and offerings — including analyzing usage, trends, and user behavior
To detect, prevent, and address technical issues, fraud, or abuse

4. Disclosure of Your Information / Who We Share It With

We may share or disclose your information under the following circumstances:

Service Providers / Third-Party Processors: We may share personal data with third-party service providers who help us operate the Site — for example payment processors, shipping carriers, email or communications providers, analytics services, marketing tools, hosting providers, and other vendors.
Legal Requirements: If required by law, regulation, subpoena, court order, or other legal process, or to respond to law enforcement or governmental requests.
Business Transfers: If we are involved in a merger, acquisition, reorganization, sale of assets, or other business transaction, your personal data may be transferred as part of that transaction (with prior notice to you, if legally required).
With Your Consent: With your explicit consent, we may share your personal data with third parties for specified purposes (e.g. marketing partners).

We do not sell your personal information for monetary consideration (unless we inform you and obtain your explicit consent).

5. Cookies, Tracking & Your Choices

We use cookies and related technologies to provide and improve our Site, remember your preferences, manage sessions (e.g., shopping cart), and for analytics and marketing.
When you first visit the Site (or where required by law), we will inform you about cookies/tracking and, where required, request your consent before placing non-essential cookies.
You may be able to control or disable cookies via your browser settings or device (though disabling some cookies may affect your ability to use certain features of the Site).
If you receive marketing communications from us, you will have the right to opt out or unsubscribe (e.g. via an “unsubscribe” link or by contacting us directly).

6. Data Retention & Data Security

We will retain your personal data for as long as necessary to provide you services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.
We implement reasonable administrative, technical, and organizational measures to protect the security and confidentiality of your personal data and to prevent unauthorized access, disclosure, or misuse.
However, no method of transmission over the Internet or storing information on servers is completely secure — we cannot guarantee absolute security of data.

7. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including but not limited to:

The right to access the personal data we hold about you
The right to correct or update inaccurate or incomplete personal data
The right to request deletion of your personal data (subject to our legal obligations)
The right to object to or restrict certain processing of your personal data (e.g. marketing)
The right to opt out of marketing or promotional communications

If you wish to exercise any of these rights, please contact us at the contact email provided above.

8. Children’s Privacy

Our Site is not directed at children under the age of 13 (or the minimum age required by relevant laws). We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information on the Site, please contact us so we can delete such information.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will post the revised version on this page with an updated “Effective Date.” Your continued use of the Site after that date constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

10. Applicable Law & Compliance

This Privacy Policy is designed to comply with generally accepted e-commerce privacy best practices, and may help with compliance under various U.S. laws (for example, for residents of certain states) and, to the extent applicable, international regulations. If you are a resident of a jurisdiction with additional privacy requirements (e.g. European Union), additional rights or disclosures may apply.

By using springstreetco.com, you acknowledge that you have read and understood this Privacy Policy.